Jigsy: Picture Puzzles
Support · 20 Wells Games
Jigsy is a free picture puzzle game for iPhone, iPad and Android. Drag the pieces into the silhouette to complete each picture, collect them in your Museum, and play a new Daily Puzzle every day. No account or login is needed.
Frequently asked questions
I bought No Ads or a hint pack but didn't receive it
Open Settings and tap Restore Purchases. This re-checks your App Store or Google Play purchases and applies anything missing. No Ads can always be restored on any device signed in to the same Apple Account or Google Account. Hint packs are used up as you spend the hints. If a purchase still doesn't appear, email us with your receipt or order number.
How do I remove ads?
Buy No Ads (one purchase, no subscription). It removes the ads between levels and after the Daily Puzzle for good. A hint pack also turns those ads off for 7 days. Optional rewarded ads, which you choose to watch for a hint, stay available.
Why does the game ask for my year of birth?
Jigsy is free thanks to ads. If you could be under 13, the game switches on child-safe ad settings and never asks to track you. Only "child" or "adult" is kept on your device, never the year. See the Privacy Policy.
How do I change my ad privacy choices?
Where a consent message applies (EU, UK, Switzerland), use Settings ▸ Privacy choices. On iPhone and iPad, tracking permission is in iOS Settings ▸ Privacy & Security ▸ Tracking.
How do I start over?
Settings ▸ Reset progress clears levels, the Museum, Daily results and streaks. Your hints and No Ads stay.
My progress didn't carry over to a new device
Progress is saved on your device only and is not synced between devices. No Ads can be restored with Restore Purchases.
The game freezes or an ad gets stuck
Close the app and open it again; your progress is saved. If it keeps happening, email us your device model, OS version and what you were doing.
Contact
Email tcolpan@20wellsgames.com. We aim to reply within a few days.